I'd like to say a sincere thank you to Matt from MR drains for the prompt and professional work that was carried out at my flat.
I have been dealing with an insurance company for over a month trying to get to the bottom of a severely blocked drain. Their assessment was to rip up the kitchen floor at a huge cost. I decided to go online and found MR drains who I called that night and had arranged a meeting the next morning.
Matt attended the job and I explained to him all of the work that had been previously done and under his advice, within one hour the drain was completely unblocked.
I would highly recommend this company to anyone as they have proven themselves to be honest, reliable and professional contractors, very competitively priced.
C. East - March 2017
I am pleased to write this letter of recommendation for M.R Drains Limited. We have used Matthew Roberts on a number of occasions over the past year to resolve issues with our drainage system and found his work to be efficient, effective and of a high standard.
Having agreed the scope of the work required, we established a time frame and budget. Matthew completed the work on time, and on budget, and we are delighted with the results.
His work included the initial inspection of our drains together with an assessment of the work required. The replacement of the drainage system including pipework and inspection chambers together with the lining of existing pipework where replacement was not required.
P. Critcher - Surrey - March 2017
We were very impressed with the work undertaken in the basement to reline two Drains and to do some excavation and repair of a third drain. We are a house of five flats, all of us being leaseholders and a share of the freehold. M R Drains carried out the work professionally at the time and price agreed. We would certainly recommend them for any drainage work.
Stephen Briggs - London - March 2017
We had house drain problems and Matt of M R Drains inserted a liner to bring the drain up to date. We were very pleased with the fast and professional service.
D J Cooke - Old Windsor - March 2017
Fantastic service from MR Drains. I needed help as we started to hear scrabbling under our kitchen floorboards and we were at a loss as to how to tackle it. Matt offered reassurance and set out a plan to see if the presumed rat was gaining access via the sewerage system. After carrying out some camera work he found a disused drain running underneath our kitchen. He and his son Mark did an amazing job sorting it all out and I wouldn't hesitate to recommend them.
Tracey - Hounslow - October 2016
I sent an email one night at 10 pm asking for a non-emergency, but urgent call back the following morning. I got a phone call 10 minutes later! The gentleman was patient - listening to the requirement to have drains inspected before a bank would consider my mortgage. He was informative and reassuring and said he would be in the property within 24 hours - which he was. He explained the pricing clearly and advised he would call if he needed to undertake work. As it turned out, he did need to do that, but called as agreed and gave me the price over the phone.
The work was done and the report was with me (and the bank) within 48 hours! Amazingly, professional, timely, courteous people to deal with - I would have no hesitation in recommending this service.
Thank you very much.
Kate - London - January 2016
MR Drains provided an exceptional service when it came to relining a long foul drainage run. The installation of an additional gully pot presented no problem and they worked tirelessly even though the elements were not ideal.
I would have no hesitation recommending Matt for any drain services, and his amenable ‘can do’ attitude put me at ease throughout the whole works.
Work carried out in November 2015
I called M.R. Drains Ltd when two of my outside drains were blocked and urgent action was required. This family-run company dealt with the matter promptly and efficiently, replacing blocked pipework and a soak-away, all to my complete satisfaction.
Staff were friendly and helpful and details of the work in progress were discussed with me. On completion the site was left in a clean and tidy condition. I can recommend M.R. Drains Ltd wholeheartedly.
Work carried out in November 2015,
Onslow Village, Guildford, Surrey.
Thank you for attending at our property in Hampton on 21 September 2015 to deal with a blocked gulley which was causing water to gush over our side entrance.
You came around the day we called and dealt with the problem in a very professional manner, despite the downpour.
I will certainly recommend you to any of my friends should they have drainage problems.
Thank you again,
Mrs C Bernard
You came to our house on 21st August, 2015 and helped to resolve a long standing problem that was resulting in water leaking into our cellar.
I cannot praise your professionalism highly enough. From the moment my husband contacted you, you were clear about what you would do and when you would be able to do it. We had so many bad experiences just trying to arrange for drainage companies to come to see us but MR Drains Ltd was the complete opposite; so easy and pleasant to deal with.
Your office contacted us the day before to confirm you were due to visit, you arrived within the time frame (of only 30mins) that your office had given us. The work was carried out quickly and efficiently and after you had gone there was barely a sign that you’d been here!
I wouldn’t hesitate to contact you in the future or to recommend you to others!
Thank you so much,
Great job today despite the pouring rain. Really good to see a family business who really care about a quality job and go the extra mile to spot connected problems and yet still offer a fair price. Many thanks. I'd happily recommend MR Drains to anyone.